FIS has announced that Bilt will use its Premium Payback solution to streamline the real-time rewards redemption process for its members. Bilt, launched in 2021, transforms everyday housing and neighborhood spending into rewards. With Premium Payback, customers can redeem loyalty points directly at checkout, offering immediate savings without the need for additional apps or sign-ups. FIS aims to strengthen customer loyalty by connecting card issuers and merchants, reducing friction at the point of purchase. According to FIS, the current economic environment has increased demand for loyalty programs that maximize the value of money, and technology like Premium Payback plays a crucial role in meeting these consumer expectations.
Recent findings on Customer Loyalty Study reveal that 76 percent of Americans are willing to spend more when they are members of a brand’s loyalty program. By adopting FIS’ solution, Bilt seeks to offer its members more convenient ways to use their points with local merchants. FIS continues to provide financial technology services to institutions, businesses, and developers, helping clients manage the full cycle of money movement. Through this collaboration, FIS and Bilt aim to create a more seamless and rewarding experience, strengthening customer relationships and driving additional value for both companies.
